Returns & Exchanges

At Hijab Stories, we want you to be completely satisfied with your purchase; if your items don't meet your expectations, you can return or exchange them within 14 days of delivery. Please ensure all items are unworn, unwashed, and in their original packaging with tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all hijabs and accessories are folded neatly to prevent damage during transit.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects your returned items, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing